Returns fraud monitoring for luxury brands
Luxury return abuse is high stakes: counterfeits swapped into returns, worn pieces sent back as new, and serial returners with real spend. Decisions need evidence, not gut feel.
Get a free returns fraud scanWhat WardrobeLock does for luxury brands
- Build an evidence trail behind every return decision
- Score customers on keep rate and condition history
- Enforce policy firmly while protecting the client experience
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Frequently asked questions
What makes a return tag effective?
Visibility during wear. A tag that can be tucked away does not deter, it only detects after the fact.
Which categories are wardrobed most?
Occasion wear, formal dresses, and high value items bought for a single event or photo.
Should prevention differ by style?
Yes. Data by style shows a few items drive most worn returns. Protect those first.